Viator Logistics is a modern delivery management platform for businesses and riders. Create orders, assign couriers, track statuses, and log issues — all in one dashboard.
Create & manage
Assign & track
Live updates
Log roadblocks
Add pickup, drop-off, contact details, and urgency in seconds. Keep everything organized by business and date.
Dispatch to the right courier and keep work balanced. Track progress as the order moves through each status.
Mark deliveries completed, cancelled, or failed. Log roadblocks and reasons so your team learns and improves.
Create orders, manage businesses, assign riders, and monitor delivery statuses from one clean operations dashboard.
Assign riders in a few clicks, filter by status, and search orders instantly to keep your team moving.
Track orders through key milestones like Pending, Assigned, Picked Up, In Transit, Delivered, Cancelled, and Failed Delivery.
Spot bottlenecks, monitor rider performance, and keep service levels high with clear operational reporting.
Capture delivery issues and failed delivery reasons so you can reduce repeats and improve your on-time rate.
Viator Logistics handles your last-mile delivery so you can focus on what you do best. More orders, Less running around, Zero logistics stress.
Every customer who won't walk to you is a sale you're not making. Viator Logistics closes that gap — turning your existing buyers into repeat customers and reaching new ones you never could before.
Customers who can't come to you will order through delivery. Your revenue grows without you changing anything about how you operate.
Every order is logged on our platform with a unique ID. You can see exactly what's been placed, picked up, and delivered — in real time.
Our riders operate within defined zones. They know the routes, the hostels, the shortcuts — your orders arrive fast because they know the territory.
Log in anytime to place orders, track deliveries, monitor payment status, and export your records. Full visibility, no back-and-forth calls.
Getting started costs you nothing. We onboard you, set up your account, and you only pay per delivery. No retainers, no monthly fees to start.
As your order volume grows, you unlock milestone tiers — from Rising Star to Hall of Fame. High-performing partners get starred status and priority service.
We keep the process short. No paperwork mountains, no waiting weeks. Here's exactly what happens when you partner with Viator Logistics.
Business name, contact person, phone, default pickup address, and your logo. This is a 5-minute conversation — WhatsApp or in person.
You get a unique Business ID and a login password. We set up your profile on the platform with your pickup location already saved.
Your Business ID and temporary password come to you via WhatsApp, along with a link to the platform and a quick-start guide so you're never lost.
Upload your logo, confirm your pickup address, and change your password. Takes under 3 minutes. Your dashboard is now live and ready.
We stay on the line for your first order. You fill in the recipient's name, phone, delivery address, items, and payment status — we make sure it's smooth from the start.
We assign a rider from our end. You watch the status update in real time — Pending → Assigned → Picked Up → In Transit → Delivered. No calls needed.
From here, you run independently. Log in, place orders, track deliveries, export records. We check in after your first week to make sure everything is working well.